Xbox Ambassador

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Xbox Ambassador

Post by mad DANNO 29 on Tue Jul 23, 2013 11:37 am

Hey guys.....as you may see in my sig I am now an xbox community ambassador.

So just letting any one know that if they have any issues with their xbox let me know here and I may be able to help out as I have access to a huge database of conflict/problem resolutions.

Clicking the pic in my sig will take you to the Ambassador chat to get your issue sorted if I don't respond here straight away

Cheers

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Re: Xbox Ambassador

Post by TEEROY 34 on Wed Jul 24, 2013 10:21 am

...knows EVERYTHING!!!!!!!!
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Re: Xbox Ambassador

Post by RU four 86 on Mon Sep 09, 2013 2:10 pm

Hey Danno

Need a bit of xbox live help

A friend (really Rolling Eyes ) has forgot his password and when xbox did a update a few weeks back it required him to log in.

Unable to he sent off. He on his PC used the "forgot password" link and received a email to reset, upon following the instructions and creating a new password it reset an older GT that he hasn't used for 3 yrs but still cannot get access or log in on his current gold GT.

any ideas or info whom to contact to correct.

RU

Ps your link in the pic dosnt work Smile
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Re: Xbox Ambassador

Post by mad DANNO 29 on Mon Sep 09, 2013 2:14 pm

was he using the correct email ?

has he tried to download the profile again ?

I'm looking into it now

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Re: Xbox Ambassador

Post by RU four 86 on Mon Sep 09, 2013 2:17 pm

Yes, As far as I know, it appeared on screen top right corner.

PM sent about to

RU
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Re: Xbox Ambassador

Post by mad DANNO 29 on Mon Sep 09, 2013 3:01 pm

not sure why it's pulled up an old profile. didn't think you could use one email for more than one xbox profile.

he should go to https://xcl.xbox.com/ and chat with an ambassador.

but may end up with him calling xbox support to get it sorted
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Re: Xbox Ambassador

Post by nat3885 on Mon Sep 09, 2013 3:22 pm

Is there anyway to change the email address linked to my Xbox account when I can't actually access the email account I originally linked it to? The email I originally used was an @live.com address but I haven't used it for so long I've forgotten the password and can no longer access it. I've got my current email set as an alternative but I'd much rather it be my main email.

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Re: Xbox Ambassador

Post by RU four 86 on Mon Sep 09, 2013 3:22 pm

no probs,

Ill get him tp chase the link or call support.

RU
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Re: Xbox Ambassador

Post by mad DANNO 29 on Mon Sep 09, 2013 3:34 pm

@ nat3885

go here to get info on forgotten passwords
http://support.xbox.com/en-US/billing-and-subscriptions/account-management/forgot-microsoft-account-password

go here to get info on changing email
http://support.xbox.com/en-US/billing-and-subscriptions/account-management/change-xbox-live-account-info
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Re: Xbox Ambassador

Post by Paul on Fri Jul 25, 2014 4:24 pm

My XBone wont load games the loading screen just stays on spinning and spinning. Is the console fudged or is there a simple fix? Please help me!! I can turn it on and go to menus and it is online dont know what to do.
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Re: Xbox Ambassador

Post by NoRecoil on Fri Jul 25, 2014 4:34 pm

Have you tried turning it on and off again?


Everyone is entitled to be stupid, but some abuse the privilege.
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Re: Xbox Ambassador

Post by Reaps on Fri Jul 25, 2014 4:40 pm

Mine used to do this from time to time, I've no idea why. If you haven't already tried, when you turn it off hold your finger on the power button on the console for a few seconds (it should then turn off whilst finger is on the button still), this clears the "cache". Might not even help but its worth a go.


Mmmm popcorn!
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Re: Xbox Ambassador

Post by mad DANNO 29 on Fri Jul 25, 2014 4:58 pm

YEP...what reaper said.... sounds like you need to clear the cache and do a hard reset.... power off using the bottom on the box and then unplug from power brick, unplug power brick from power source and leave for 30 seconds. then connect it all back up and turn on from the xbox, not the controller
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Re: Xbox Ambassador

Post by XYvSTUvYX on Fri Jul 25, 2014 6:07 pm

I hold the disc while it's trying to get it in for like 2 secs then let it go and it launches in and starts right up haha
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Re: Xbox Ambassador

Post by STONDKIWI on Fri Jul 25, 2014 7:02 pm

You need to stand bout 10feet back and biff the disk like ninja star, if the dont work, do what Reapr said .mine used to get that aswell.
Ninjas rock!
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Re: Xbox Ambassador

Post by Paul on Fri Jul 25, 2014 7:30 pm

Thanks guys you were all great help except Stu and kiwis advice. If I listened to them I would be buying a new one lol.
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Re: Xbox Ambassador

Post by Rinkly on Mon Jul 28, 2014 3:48 pm

Forget it Paul its more fun on your trail bike . ahah
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Re: Xbox Ambassador

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